Who We Are

Hello, this website is for you if you are looking after a family member, partner or friend because they are ill, frail or have a disability and the care you provide is unpaid. But what does this mean to you? How do you feel about this?


Who We Are ?

We are a Carers’ Support Team who is here to help you if you are caring for or supporting someone who could not manage without your help.  This could be a wife, husband, family member or friend with a physical or mental health difficulty; they might be an adult or a child.  We are Carer-led with a Management Committee, board of Trustees, made up of Carers or former carers who work with the paid staff to make sure we are consulting Carers and working on your behalf in the ways that you want us to.  You can contact Theresa, Faye or Eva at the office on 01883 745057, email us on This email address is being protected from spambots. You need JavaScript enabled to view it. We also have a Facebook page and are on Twitter.

With Surrey County Council changes in funding the staff and Trustees believed that our work should continue to give Carers in East Surrey a choice in how they are supported.  At an Extraordinary Meeting on 13th February 2017, members voted unanimously to support the proposal that

"East Surrey Carers Support Association remains an independent Company Limited by Guarantee with Charitable status offering Carers the services as per our current memorandum and articles of Association".

Since April 2017 our funding has no longer been from Surrey County Council but via direct funding using our reserves and fundraising.

We continue to offer monthly Support Groups, Social events and outings for Carers.  Help with Health Benefits, training, emotional support and advice, home visits and information about other organisations offering the help you may need.  We can help explain who the organisations are and how they may be able to help you; including Social Care teams in the community and in hospitals, care agencies, respite, dementia day care and residential care.  We aim to be unbiased and non-judgemental, helping provide the information you need to make the best decisions for yourselves and the people you are supporting.

Please do let us know your thoughts on 01883 745057 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will also help with practical issues such as information and assistance in applying for Health Benefits such as children’s Disability Living Allowance (DLA), Personal Independence Payment (PIP) for adults under State Pension age, Attendance Allowance (AA) for those over State Pension age, and of course Carers Allowance (CA).  If you are caring for someone on a regular basis then a Carer's assessment could help you.  This is your chance to tell Social Services or us about things that could make caring a bit easier for you.  We can tell you more about this and help you even if you don’t need or choose not to ask Social Services for help.

You may also qualify for Carer's Credit which is a National Insurance credit that helps Carers who don't qualify for Carers Allowance fill gaps in their NI record.  You can ring the Carers Allowance office on 0800 731 0297 or ring us on 01883 745057 for more information.